Privacy Policy
At Trust Auto Glass Winchester, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, mobile services, or directly via phone or in-person services.
1. Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address
- Vehicle information (make, model, year)
- Service-related details and preferences
- Billing and payment information (if applicable)
We also collect non-personal information such as browser type, device used, and IP address for analytics and website optimization.
2. How We Use Your Information
We use your information to:
- Schedule and provide auto glass repair or replacement services
- Respond to inquiries or customer service requests
- Improve our services and customer experience
- Send service confirmations, updates, and promotional offers (with your consent)
3. Sharing of Information
We do not sell, rent, or trade your personal data. Your information may be shared with:
- Trusted third-party service providers (only as needed to deliver our services)
- Law enforcement or legal authorities when required by law
4. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no system is 100% secure, and we encourage you to safeguard your information as well.
5. Your Choices
You can opt out of marketing emails at any time by clicking “unsubscribe” in any message. You may also contact us to update or remove your personal data.
6. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from them.
7. Updates to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.